| If
you decide to upgrade or downgrade your account to a different A Better
Server hosting plan, a new setup fee will be required. However, we
will apply any unused monthly service fees to the new pro-rated charges.
Your renewal date will always stay the same.
Please
select the plan that is appropriate for your needs and send an e-mail
to sales@abetterserver.com.
Be sure to include your domain name and the plan you wish to change
to.
Changing
Servers
Upgrading
or downgrading your account will most likely will require moving
your account to a different server. In this case, please confirm
that you and your client have read the following notes carefully
so that we may proceed with the upgrade or downgrade of your account.
Please allow up to 5 business days for changes to become effective.
1)
Moving your account to a new server will require that your domain
name point to a new IP address. As a result, our DNS records will
need to be updated to reflect the new IP number, which will result
in a propagation delay as this new information propagates across
the Internet. To ensure a seamless transition of your site to the
new server, you will need maintain two copies of your site (one
on the old server and one on the new server) for a period of approximately
5 days, or until the new DNS information is fully propagated across
the Internet.
2)
If you are using "hit" counters on your web pages, the
counters will be reset to zero. Third party counters may be unaffected,
be sure you change the links.
3)
If you are using the secure processing feature (SSL) and you do
not have your own Verisign certificate, you will have to change
the server number when referencing the secure server in your HTML
as described in our SSL instructions.
4)
If you have installed any custom scripts that reference the server
upon which your account currently resides your links will need to
be updated, please read our support document for more information
about making scripts server independent.
If
you accept the above consequences, please cut and paste these four
points so we can verify that you have read this information and
select the plan that is appropriate for your needs. Send this information
via e-mail to
Be sure to include your domain name and the plan you wish to change
to.
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