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Can
I check domain name availability?
Yes.
Thank God that Network Solutions or now known as VeriSign has some
competition! Companies like DirectNic
provide domain registration services for $15.00 per year vs. VeriSign
$35.00. You may check for domain names up to 64 characters for free
and with many extensions including .com .net .org .tv .biz .name
.info with more to come in future. DirecNic searches provide you
with about 200 additional domain name ideas in case the one you
want is taken.
What
are your NameServers?
NS1.abetterserver.com
208.201.239.194
NS2.abetterserver.com
208.201.239.195
Will
I be able to access my domain name with or without the 'www.'?
Yes.
Both.
Do
you handle domain registration?
We
will register your domain name for you at no charge.
Will
domain names be registered under my name?
You
will be listed as the Registrant and Billing contact. A Better Server
will be listed as the admin and technical contact.
Will
I be able to move my domain elsewhere if I wish?
Yes.
The domain will be registered under your name and as such can be
moved whenever and wherever you want at any time.
Can
I transfer my existing domain?
Yes.
Whether you place an order by telephone or via our online order
form, be sure to specify that you are requesting a transfer and
NOT a new domain. You should keep the service at your present site
while waiting for your domain name to transfer. We will provide
you with a temporary IP address so you can mirror your site on our
server. All e-mail and Web pages will still be accessed from your
current site. When InterNIC receives the template, they will generate
an acknowledgment request (Ack/Nak) and send it to the current administrative
and technical contact of the domain. Once the administrative or
technical contact acknowledges the transfer, InterNIC will update
their records.
It
is very important that you use the same email address on the template
as that which is on file at InterNIC. If the email address differs
from that which is on file, InterNIC will treat the transfer as
a delete/new and will not allow the transfer to be completed.
If
the contact information for the domain is no longer current, you
will need to prepare a fax on company letterhead, as follows:
1.Include
company name, address and phone number in the header
2.Reference
the domain name and NIC tracking number.
3.Request
the domain name modification in accordance with the NIC number to
the new Name Servers.
4.Have
the President or Vice-President of your company sign the request.
5.Print
the name and title below signature.
How
long does it take before my domain name is active?
It
can take anywhere from 2 hours to three days before the interNIC
processes your registration. Once the InterNIC announces that your
domain name has been registered (or transferred, if applicable),
it usually takes about 24 hours before it is visible to all users
of the Internet. All Internet providers must update their records
(DNS tables) to reflect new site locations. This process is called
propagation
I
signed up x days ago and my domain is still not active. How come?
What can I do?
If
you signed up more than 3 business days ago and your domain has
still not transferred to our servers, there are several possible
reasons why the registrar has not yet processed your domain transfer.
Give us a call 707-526-0580
Do
I need to cancel my account with my old hosting company before transferring
to A Better Server?
No.
We recommend you keep your service with your old provider until
you have transferred all of your files and your domain is pointing
to our servers. This will allow you to avoid any unnecessary downtime.
Can
I transfer an international domain name to your servers?
In
most cases yes. Certain countries require that the site itself be
hosted within that country. You will need to contact your local
NIC to find out. If they do allow you to host your site within the
U.S. and your domain name is not handled by the interNIC, then you
will need to submit a transfer request on your own . Above is our
nameserver information to assist you in the transfer:
Can
I have more than one domain pointing to a site?
Yes.
There is a $50 one time set up charge for each domain you wish to
point.
I
don't have a website yet. Can I "park" my domain at A
Better Server until I'm ready?
No.
Save yourself some money and keep it at the registrar.
Do
you offer subdomains i.e. subdomain.mydomain.com?
No.
I
changed my mind and want a different domain name, what will this
cost?
An
additional setup fee of $15.00 will be charged for any domain name
changes for an existing web hosting account.
Are
there other place to register my domain that cost less than InterNIC?
Yes
there are quite a few, but read the fine print they may have hidden
charges. A Better Server recommends http://www.directnic.com/
they have domains for $15.00 per year and no hidden charges.
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